Privacy Policy

Information we collect

We may collect information submitted through contact forms, business inquiries, chat interactions, operational-alert enrollment, and normal website and security logs.

Submitted information may include a name, email address, telephone number, organization, inquiry details, chat messages, and related technical metadata.

How we use information

We use submitted information to respond to inquiries, operate and secure the website, provide requested services, deliver authorized operational notifications, troubleshoot problems, and improve our systems and services.

Chat and automation systems

Public chat interactions may be logged and reviewed for quality, troubleshooting, security, FAQ extraction, service improvement, and continuity of the conversation.

Do not submit passwords, private keys, access tokens, regulated personal data, or other highly sensitive information through the public chat or contact form.

SMS and mobile information

When an authorized recipient enrolls in WSQ Operational Alerts, wSquared Technologies may collect the recipient's mobile telephone number, enrollment keyword, consent date and time, message-delivery records, and HELP or STOP requests.

This information is used only to provide the requested operational notifications, maintain consent records, process HELP and STOP requests, troubleshoot message delivery, protect the messaging program, and meet applicable legal or carrier requirements.

SMS opt-in data and consent will not be sold, rented, transferred, or shared with any third parties or affiliates for marketing or promotional purposes.

Enrollment is optional. Recipients may revoke consent at any time by replying STOP.

Data retention

Information is retained only for as long as reasonably necessary for operational, security, support, recordkeeping, and legal purposes. Retention periods may vary by record type.

Security

We use reasonable administrative and technical safeguards intended to protect the information under our control. No website, network, or storage system can be guaranteed to be completely secure.

Your choices

You may request correction or deletion of information you submitted, subject to records that must be retained for security, contractual, operational, or legal reasons.

SMS recipients may unsubscribe by replying STOP and may request assistance by replying HELP.

Related SMS information

Review the WSQ Operational Alerts page and the Terms of Use for program-specific information.

Contact

Email: william.wagnon@wsquaredtech.com

Last updated

August 3, 2026